Make external transfers

Use the transfer feature to move money between your Think accounts and personal accounts at other financial institutions. (Note: external transfers are not available for cash management users.)

Once a connection has been established, you will be able to make transfers from our Think Online mobile app.

Mobile app

Step 1: Add an account
To connect with another financial institution, click on "Settings" under the main menu and select "External Transfers" to add an account.


Step 2: Add external accounts
Then enter your external bank's account name, routing number, account number, and type of account (checking or savings) to establish a connection.

Step 3: External account verification
The system will send two small amounts to the account you are adding in order to verify your checking account. They will arrive in 3 to 5 days, and you will need to return to confirm the amounts.


Step 4: Making transfers
After these amounts have been confirmed, the external transfer account will be listed.

Desktop

Step 1: Add an account
To connect with another financial institution, click on the "Move money" menu option and select "External account."


Step 2: Add external accounts
Then enter your external bank's account name, routing number, account number, and type of account (checking or savings) to establish a connection.


Step 3: External account verification
The system will send two small amounts to the account you are adding in order to verify your checking account. They will arrive in 3 to 5 days, and you will need to return to confirm the amounts.


Step 4: Making transfers
After these amounts have been confirmed, the external transfer account will be listed.

Screenshot of the Think Online transfer screen.