Overdraft protection
What are overdraft and NSF fees?
An overdraft fee can occur if the dollar amount of your transaction is more than the amount of money available in your account. If Think pays for the item, you may be charged an overdraft fee of $22.
A non-sufficient funds fee (NSF fee) may apply if the dollar amount of your check payment or recurring payment is more than the amount of money available in your account and the transaction is denied. If this happens, you may be charged an NSF fee of $22.
We provide several options to help you prevent or manage fees and provide you with peace of mind that your transactions will clear.
Ways to help avoid overdraft and NSF fees
The easiest way to ensure you always have a positive balance is to monitor your account balance with Think Online as you make purchases and payments and by setting up account alerts to send you a notification when your balance is getting low. It's also a good practice to build a cushion of funds in your account to prevent unintentional overdrafts and related fees.
Tips to avoid fees:
- Use direct deposit for your paycheck.
- Monitor your transactions with the Think Online mobile app.
- Set up account alerts to notify you when balances are getting low.
- Create a budget with the help of Insights in Think Online.
- Enroll in an overdraft protection option.
Overdraft protection options
Link a line of credit*
If your account balance does go negative, using a line of credit is the best option to avoid fees, provides the best experience and helps ensure your transactions are paid. You can link a line of credit (LOC) to your checking account to help cover your overdraft transactions. With this option your LOC will automatically advance available funds up to your credit limit to cover your overdraft transactions. There is no fee to have available funds advance automatically or manually. You only pay interest on the amount advanced.
This is the best option to help ensure payments are covered as it includes check and electronic payments, everyday transactions made with a debit card and cash withdrawals at an ATM.
*When applying for a line of credit, standard underwriting guidelines apply. Line of credit advances will be drawn in the lesser of: $100 increments or the remaining available line of credit balance or the amount of the overdraft when the overdraft is less than the available line of credit balance and $100.
Link a savings account
You can link a savings account to your checking account to help cover your overdrafts. With this option, available funds will automatically transfer to your checking account to cover your overdraft transactions. There is no fee to have available funds automatically transferred from your savings account to cover an overdraft.
This option does not cover everyday transactions made with a debit card or making cash withdrawals at an ATM. Consider linking a line of credit and/or opting-in to consumer debit card authorization to help avoid declined debit card and ATM transactions.
To link a savings account as overdraft protection please call us at 1-800-288-3425, send us a secure message in Think Online, or visit one of our branch locations.
Consumer debit card authorization
We may authorize overdrafts to help you avoid declined transactions while using your debit card or making cash withdrawals at an ATM. Opt-in to this service for overdraft protection if you are comfortable paying an overdraft fee for these transactions made with your debit card.
If you have a line of credit linked, available funds will be used to cover an overdraft whether or not you've opted-in to consumer debit card authorization. Linking a savings account does not cover everyday debit card transactions or ATM cash withdrawals.
Opt-in (enrolled)**
If you do not have enough money available in your account when making a debit card purchase your transaction may be approved and you will be charged an overdraft fee.
Opt-out (not enrolled)
If you do not have enough money available in your account when making a debit card purchase your transaction will be declined and no overdraft fee will be charged.
Standard overdraft practice
With our standard overdraft practice, we may authorize transactions made using your checking account number including checks and electronic bill payments if you overdraft. This standard overdraft practice is included with every checking account.**
Our standard overdraft practice does not cover everyday debit card transactions or ATM transactions. Set up optional overdraft protection to avoid the inconvenience of declined transactions, NSF fees and overdrafts fees.
**We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay a transaction, your transaction will be declined.
To learn about our overdraft protection options for business accounts click here.
We can help
If you'd like to link a LOC or savings account, opt-in to consumer debit card overdraft protection, or discuss these options further please call us at 1-800-288-3425, send us a secure message in Think Online, or visit one of our branch locations.